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Featured
Public Sector · AI Workflow System · 2024–2025
NYCEPAS — AI-Powered Pension Administration System
One case system for pension administration across all four NYCERS business units, serving more than 350,000 members. Cases that used to need manual hand-offs between units now route themselves, and AI checks every tier, eligibility and benefit decision against the rules — with each answer traceable to the law it came from. Designed and built end-to-end for work where a wrong answer is permanent.
Members served
350,000+
Business units unified
4
Featured
Public Health · AI Case Management · 2024
HANDS AI — AI-Powered Case Management for Family Services
An AI assistant for caseworkers who each carry 250+ families. Every morning it ranks the families most at risk of slipping through the cracks and explains every flag in plain language. Caseworkers search across what used to be four disconnected systems by simply asking a question, and every answer shows where it came from. Live across six health departments. Designed, built and governed end-to-end.
Caseload prioritization
Daily
Risk flags
Explained
Featured
Education · Data Intelligence Platform · 2022–2023
Insight AI — Student Data Intelligence for NYC Schools
An analytics platform for the country's largest public school system. It turns scattered data on attendance, achievement, course access and discipline into clear visual stories that principals and teachers can act on. Teams annotate and share the same views, so everyone agrees on the numbers before deciding on an intervention. Its reusable building blocks were adopted across 15+ data products. Platform, system and rollout playbook delivered end-to-end.
NYC schools served
1,800+
Data domains unified
4
Featured
Enterprise · Media Operations · 2022
Data Mesh — Real-Time Observability for Global Content Distribution
A real-time operations view for NBCUniversal's media supply chain. Delays, volume and errors across linear, cable and streaming distribution come together on one screen, so the network operations team can spot, prioritize and resolve incidents before viewers notice. Designed end-to-end, from how the data is structured to the screen an engineer sees mid-incident. Designed for the 3am call.
Platforms unified
3
Signal aggregation
Real-time
Featured
Enterprise · Internal Tooling · 2020–2021
My Project Inbox — Engineering Coordination Platform
One shared coordination platform for Verizon's engineering organization, replacing a sprawl of personal spreadsheets, one-off trackers and lost email threads. Every contributor sees what they own, what's blocking them and who else is involved; leadership sees every active project at once, with a blocker list they can trust. Fewer dropped tasks, more predictable delivery dates. Defined, designed and built end-to-end.
Projects unified
60+
Tool categories replaced
3